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Comment: I read the reviews and judging by their professional website and on phone presentation signed up for an appointment and was very happy I did. I thought to try them with a couple of items to clean such as the large area rug n 2 living chairs. The items were three years old. The carpet had two high traffic stains n wear so I was concerned but in the end no problem at all. Everything came out super clean and I could not be happier!!